Responsible Gaming
Our Commitment to Responsible Gaming
At Rocket Casino, we are committed to promoting responsible gaming practices. Gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to seek help if their gaming becomes a concern.
Age Verification
You must be at least 18 years of age, or the legal age for gambling in your state or territory, whichever is higher, to use Rocket Casino. We take age verification seriously and reserve the right to request proof of age at any time. By registering with us, you confirm that you meet these age requirements.
Warning Signs of Problem Gambling
If you recognise any of the following warning signs in your own behaviour, please consider seeking support:
- Gambling with money you cannot afford to lose
- Chasing losses by gambling more to recover money lost
- Spending more time or money on gambling than intended
- Neglecting work, school, family or other responsibilities due to gambling
- Hiding gambling activity from family, friends or others
- Feeling anxious, irritable or restless when not gambling
- Borrowing money to gamble or gambling with borrowed funds
- Lying about the extent of your gambling
- Using gambling to escape problems or negative emotions
- Unsuccessful attempts to reduce or stop gambling
Self-Help Tools
Rocket Casino provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly or monthly)
- Loss Limits: Set a maximum amount you are willing to lose within a specified timeframe
- Reality Checks: Receive periodic reminders about how long you have been playing and how much you have spent
- Time-Out: Take a temporary break from your account for a period you choose
- Self-Exclusion: Exclude yourself from Rocket Casino for a minimum of 6 months or longer if you need additional protection
To access these tools, log into your account and visit the Responsible Gaming settings. Our customer support team is also available to assist you in setting these limits.
Support and Counselling Services
If you or someone you know needs help with problem gambling, please reach out to one of the following organisations:
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
A free, confidential counselling service for people concerned about their own or someone else's gambling
International Services
- GamCare (United Kingdom)
Website: www.gamcare.org.uk - GamStop (United Kingdom)
Website: www.gamstop.co.uk - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org - Bundeszentrale für gesundheitliche Aufklärung (Germany)
Information and support services for problem gambling
Take Action Today
If you are experiencing difficulties with gambling, please do not hesitate to contact one of the support services listed above. Help is available and confidential. You can also speak with our customer support team about accessing self-exclusion or other responsible gaming tools on your account.
Remember: gambling should be fun. If it stops being fun, it's time to seek help.